Support

Email [email protected] and a person will read it. We aim to reply within two working days.

Report something

In the app, tap the … on any Rex or profile and choose Report. You can block someone from the same menu. We review every report and aim to act within 24 hours. You can also email us with a link or a screenshot.

Delete your account, or get a copy of your data

In the app: Profile → the gear icon → Your data & privacy. "Download my data" gives you a file of everything; "Delete my account" removes your account and everything in it straight away. If you can't get into the app, email us from the address you signed up with and we'll do it for you.

Trouble signing in

REX signs you in by email and password, or with your Apple ID. If a reset email doesn't arrive, check your spam folder, then email us.

Notifications

Turn notifications on or off in Profile → gear → Notifications, and per-type there. iOS can also switch them off for REX entirely, in Settings → Notifications → REX.